Reservation Policies

Guests of the Crooked River Lodge can expect the peace and tranquility of northern Michigan. Our goal is to assure that every guest has a wonderful stay. We encourage you to review the policies listed below. Should you require additional assistance of any kind, please do not hesitate to contact us.

Guest Check-in and Check-Out

Check-In – Anytime after 3 pm Check-Out – We kindly ask that you are checked out of your room by 11 am

Breakfast

A complimentary breakfast is available to all house guests from 7 to 10 am. Coffee, hot chocolate and tea are available all day.

Marketplace

Need a quick bite or a drink? Swing by our Marketplace in the lobby for snacks, plus alcoholic and non-alcoholic beverages. Vending and ice machines are also available.

Pets

As part of our commitment to provide the highest level of service, we welcome friendly dogs (up to 50 lbs.) in select rooms on our first floor of lodging. Prior arrangements must be made and guests are charged a fee of $50 per day. Dogs are not allowed in our common areas and must be kept on a leash or in a kennel or crate while on grounds. Pets found in a non pet-friendly room will be charged a fee.

Special Assistance

The Crooked River Lodge aims to accommodate guests with disabilities. Several of our guest rooms are wheelchair accessible. Should you require special assistance of any kind, please let us know in advance so that we can assure your visit is hassle-free and memorable.

24 Hour Front Desk

Our front desk operates 24 hours each day and a professional associate is eager to assist with your request at all times.

Business Center Services

For those requiring the conveniences of an office, we are happy to provide a complimentary guest computer located in the loft above the lobby. We are also pleased to offer complimentary wireless Internet access throughout the property.

Balconies

Most guest rooms have a balcony. All balconies are non-smoking. Balconies, including those on the first floor, are designed to be accessed only from the guest room. Please do not attempt to “hop” over the rail to access the front lawn or another balcony.

The Loft

House guests can enjoy our cozy loft, located above the main lobby. Guests will find games, books, a 53-inch TV, card table and a pool table. The loft is only accessible by stairs.

Little Lodge

Just underneath the main stairs in our lobby is the Little Lodge. Children can read, play and color while adults relax in our cozy lobby. We kindly ask that children be supervised at all times.

Outdoor Fire Pit

Open year-round, our handcrafted fire pit sits out on the patio with a peaceful view of the Crooked River. It’s the perfect place to kick back, swap stories, and soak in the fresh northern air.

Smoke-Free Facility

All of our guest rooms, balconies and patios are smoke-free. Guests found smoking will be charged $250 per day for deep cleaning and asked to vacate the room.

Cancellation Policy

If your plans change, we kindly ask that you let us know at least 48 hours before your arrival date to avoid charges for the first night of your stay.

The Riverview Family Suite & River House cancellation policy is 7 days prior to arrival.

Advance purchase offers are paid in full and non-refundable if canceled.

Children

We welcome children of all ages as our very special guests. Children 12 and under stay free in parents' paid room. We ask that young children be supervised.